Privacy Policy for Germany

Thank you for your interest in our website. We place great value on the protection of your personal data. At this point we would like to inform you about data protection in our company. Of course, we observe the legal provisions of the Data Protection Law (BDSG), the Telemedia Act (TMG) and other provisions relating to data protection.

You can trust us where your personal data is concerned! They are encrypted with digital security systems and transmitted to us. Our websites are protected by technical measures against damage, destruction or unauthorised access.

Object of Data Protection

The object of data protection is personal data. Pursuant to § 3 paragraph 1 BDSG, these are specific data on personal or material circumstances of an identified or identifiable natural person. These include e.g. information such as name, postal address, e-mail address or telephone number, and possibly also usage information such as your IP address.

Scope of data collection and storage

Generally, you do not have to provide personal data to use our website. However, in order to actually provide our services, we may need your personal data. This applies to despatching of informative material or goods ordered, as well as for replying to individual queries.

When you order a service or goods from us, we collect and save your personal data only if this is necessary for the provision of the service or execution of the contract. For this reason it can be necessary to further your personal data to companies whom we deploy to carry out the service or perform the contract. These are e.g. freight forwarders or other service providers.

After the contract has been performed completely, your data will be blocked and will be deleted after the expiry of tax and trade related provisions, if you have not explicitly agreed to further use of the data.

If you have registered for our newsletter with your e-mail address, we use your e-mail address for our own advertising purposes even when the contract has been executed until you deregister from the newsletter.

Data Collection Using etracker

On this website etracker GmbH technologies ( are used to collect and store data for marketing and optimisation purposes. Usage profiles can be created from these data using a pseudonym. Cookies can be used for this. Cookies are small text files which can be stored locally in the site user's Internet browser buffer. The cookies enable the Internet browser to be recognised.

Data collected with etracker technologies will not be used to personally identify the visitor to this website without the expressly granted permission of the person involved and will not be combined with personal data via the bearer of the pseudonym. Data collection and storage can be objected to with future effect at any time.


We use cookies to improve the use of our online offers. Cookies are small text files which are stored on the user's computer and which can only be read again by our servers when the visitor revisits this website.

Cookies are used on this website so that you are automatically recognised when you next visit our website and to make navigation easier for you. For example, cookies allow us to adapt a website to your interests or to store your password so that you do not have to enter it every time.

Of course, you can view our websites without cookies. If you do not want us to recognise your computer, you can prevent cookies being stored on your hard disk by selecting the browser setting 'do not accept cookies'. Please see the instructions from your browser manufacturer for further details. If you do not accept cookies, this can lead to our offers being functionally restricted.

Collection and Storage of Usage Data

In order to optimise our website, we collect and store data, such as e.g. date and time of accessing the website, the site from which you accessed our website and similar, as long as you do not object to this data collection and storage. This takes place anonymously, without personally identifying the site user. User profiles are created using a pseudonym, as appropriate. Here too, no connection is made between the natural person behind the pseudonym and the usage data collected. We also use cookies to collect and store usage data. These are small text files which are stored on your computer and which serve to store statistical information such as operating system, your Internet user programme (browser), IP address, the website previously accessed (referrer URL) and the time. We collect these data solely for statistical purposes to further optimise our Internet presence and to make our Internet offers even more attractive. Collection and storage take place exclusively in an anonymised form or under a pseudonym and do not allow any conclusions to be drawn about you as a natural person.

Assigned Data Use

We observe the principle of assigned data use and collect, process and store your personal data only for the purposes you have given us information on. Your personal data will not be furthered to third parties without your express consent, provided that this is not required to perform the service or execute the contract. Transmission of the data to state institutions and authorities entitled to receive such information will be made only as part of a legal obligation to provide information, or if we are obliged to provide information as required by a court order.

We also take intra-company data protection very seriously. We have obliged our employees and the service providers assigned by our company to confidentiality and compliance with the provisions of data protection law.

Right to Information and Revocation

You can receive information about your data which are stored with us free of charge at any time. You can have the data collected by us blocked, corrected or deleted at any time and object to anonymised data collection and storage or that made under a pseudonym for the optimisation of our website. You can also revoke the consent granted to us on data collection and use at any time, without giving reasons. In this regard please contact the contact address at Legal Notice. We are at your disposal at all times for any further questions about our data protection notice and the processing of your personal data.

Please note that data protection provisions and activities related to data protection, e.g. at etracker, can change continuously. It is therefore advisable and necessary to keep up to date continuously with changes to legal provisions and the practices of companies such as etracker GmbH.


Hamburg, June 2014